First Time Home Buyers
Ken helped us buy our first house. He was a great listener, helping us find what we wanted while keeping within our budget. With his help, we found a sweet home in a good neighborhood and are really happy with it. We now consider Ken not just a realtor, but a good friend.
Mike & Brooke
Commercial Building Sale
Ken represented me on the sale of a commercial property. This sale had some complications as it was during the middle of the down turn in the market at the end of 2008, there were timing issues involved with a tax exchange on our end along with financing issues on the buyer's side. Ken was always there when we had questions or situations that required his knowledge and attention; he always gave me a straight and honest answer even when it was not what I wanted to hear and I appreciate that.
If I had to pick one phrase to best describe Ken it would be a Man of Integrity with professionalism and attention to detail. These are qualities we should all strive for in our personal and professional lives. I would enlist Ken to represent me or recommend him for the purchase or sale of any type of real estate transaction in the future.
Doug Van Beek
Van Beek Drywall, Inc.
Relocating from Out of State
I was a "walk in" to the Windermere office looking for a home in Birch Bay. As my luck would have it, Ken happened to be in the office and started working with me. After a short while he had determined my needs and started showing me listings of homes that matched my requirements. We then spent several days inspecting homes that I was interested in.
One thing that surprised me was Ken's professionalism not only in pointing out the good features but also remarking on some of the negative aspects of the house we were inspecting. I finally settled on one home. I had to leave to return to my state and the rest was handled in a very professional manner via e-mail, fax, and phone. I have since recommended Ken to my friends and business associates and they have all commented how well they were treated and Ken made a great effort in showing the "right" properties. Would I use him again the next time I am in the market for another property- Absolutely.
Birch Bay, WA
Sold Business and Purchased Home
2008 proved to be both, a challenging, and exciting year for the two of us. We sold our commercial business, and purchased our new home. Ken Gustafson played a major part in both of these changes. Ken facilitated the sale of our business, along with the purchase of our home.
Prior to the listing of our business, we were asked by a family member we would consider Ken as our realtor. We agreed to have one meeting with Ken. The rest, as they say, is history. We were quickly impressed by Ken's professionalism mixed with an easy rapport.
There were a number of important things that impressed us about Ken:
1. Communication skills. The frequent telephone calls we looked forward to, along with the kind words of encouragement. There was even one time that Ken called to tell us that he had "nothing to report". He was never more than a telephone call away.
2. Utilizing all available resources: He was quick to seek the assistance of someone else in if he felt that we were in need of a different level of expertise; i.e. a commercial sales person from the Windermere staff, along with other numerous resources.
3. Maintaining comfort level: When it came to looking for; along with the actual buying of our home we never felt any pressure, but only help.
4. Honesty and Integrity: Was exemplary from start to finish. His first priority through the entire duration of this process was at all times, the protection of our best interests.
"A business sold...a new home purchased...and a new friend forever"
Denny and Kathy Hillard
New to Bellingham
We are writing to express our gratitude for all the help and support you provided us over the past few months as we searched for a home in the Bellingham area. We could not have asked for a better realtor.
We very much appreciated your professionalism as you were showing us homes in the area. You were always on time and prepared to show us homes that were within our parameters we discussed with you. You were knowledgeable about the homes and were able to give us information beyond the realtor's descriptions. You know the Bellingham area very well and the time spent with you looking at homes was always worthwhile.
We also appreciated your easy going manner and your constant reassurance that we would eventually find a home we wanted to purchase. You were exceptionally patient and supportive. We never felt any pressure from you to make a decision and your continual comments about how it might take us to find a home were very helpful in reassuring us that were not being unrealistic in terms of our expectations. You responded to our "waffling" between condos and houses and our uncertainty about exactly what we wanted with good grace and humor. You were correct when you told us at the very beginning that we would probably buy something we did not expect to buy.
Finally, we very much appreciated the support you provided after we signed a purchase agreement. Frankly, we did not expect this but were delighted with the time you spent with us in the home we planned to purchase, making sure everything was as it should be. You were very much on top of things when we made the offer on the home, and were very knowledgeable in guiding us through the process of negotiation and closing.
Again, thank you for all of your efforts on our behalf. We enthusiastically recommend you to potential home sellers and buyers and we hope that you will use this letter as a reference for future clients. Please feel free to give our phone number to potential clients also.
Drs. Thomas and Katherine McDade
Selling to leave Bellingham
Working with Ken to sell our house was a very smooth process. Ken helped us arrive at a sell price that was accurate and appropriate for today's market. Once into the selling process, Ken was very actively involved in the negotiation, the offers, the inspection, the follow up communication, and finally in the closing process itself. He even allowed us to park our U-haul truck in his yard the night after we had everything loaded up.
We would recommend Ken highly to any potential buyers or sellers.
Relocating to California
Three years ago, I contacted Windermere Real Estate to refer me to an agent, to handle the sale of my condominium in Bellingham, Washington. That is how I met Ken Gustafson. Since my unit was part of a Residential Trust co-owned by myself and my three children, one in Bellingham, the other two in Minnesota and New York, it was potentially a complicated undertaking - but not with Mr. Gustafson at the helm.
He skillfully maneuvered us through all the steps which, of course, included conference calls, individual calls, e-mails, faxes, copies of documents, and clear explanations to each of us at every step. His attention to detail was impressive and much appreciated. Because of his considerable skills, the process went quite smoothly and it turned out to be a good experience for myself and my children.
I would recommend Ken Gustafson to anyone about to undertake a real estate transaction. He is the best.
Glen & Carol
We received unparalleled service. Given the opportunity, I would recommend Ken Gustafson whole heartedly!!!!
More Thank We Could Have Asked For
Ken was more than we could have asked for in an agent. He was more like a very good friend. Don't know what your other agents are like but if they are like Ken, please send me your recipe for success!
We've purchased seven properties over the years and become more sophisticated (I hope). Ken is the best realtor by far we've ever had. Ken is a strong negotiator as well as a highly skilled person as far as putting together showings that perfectly match the criteria. No time was wasted. Very efficient.